19.2.7 any reasonably incurred loss arising directly from your failure to vacate the Property when required, including loss of rent or costs associated with delayed re-letting;
19.2.8 the reasonable cost of repairing damage or securing the Property where police or other enforcement authorities enter or force entry as a result of any criminal or unlawful act or omission by you or any person residing in or visiting the Property with your permission;
19.2.9 any fine, penalty, charge or other sum imposed on us as a direct result of your breach of this Agreement or your unlawful or improper actions, to the extent that such sum is recoverable from you as damages.
19.2.10 any other reasonably incurred loss arising directly from your breach.
19.3 All compensation must:
19.3.1 be limited to direct loss only;
19.3.2 be reasonable in amount and supported by appropriate evidence; and
19.3.3 reflect the principle of restoring us, so far as reasonably possible, to the position we would have been in had the breach not occurred.
Compensation does not include indirect or consequential loss.
19.4 We will provide written notice of any claim with supporting evidence. You must pay the amount due within 14 days of such notice or within such other reasonable period as may be agreed in writing.
19.5 You are jointly and severally liable for all sums due under this clause. We may recover the full amount from any one or more of you and it is for you to determine any apportionment between yourselves.
19.6 If any amount remains unpaid after the due date, we may take reasonable steps to recover the debt, including from any guarantor, where applicable.
19.7 Any dispute arising under this clause should, where possible, be resolved by agreement, failing which it may be determined by the County Court or other appropriate dispute resolution process.
20. Insurance and Property Protection
20.1 We will insure the structure of the Property against fire and other usual comprehensive risks where available on reasonable commercial terms. This insurance does not cover your personal belongings.
20.2 You are responsible for arranging insurance for your own contents and are advised to obtain appropriate cover for your belongings and associated risks, including loss of keys, replacement of locks and damage to or loss of belongings arising from fire, smoke, flood, theft or accidental, negligent or malicious acts.
Page updated 8 September 2026
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