23.3 You are responsible for any damage caused by you or anyone you allow into the Property and must pay the reasonable cost of repairing or reinstating the Property, fixtures, fittings, glass, doors, walls, flooring or Contents in accordance with Clause 19. This includes damage caused by affixing items to walls or surfaces using nails, screws, adhesive hooks or similar fixings. You must not carry out repainting or patch repairs where this would result in an uneven or mismatched finish. Where redecoration is required, this may extend beyond the immediate affected area to achieve a consistent finish.
24. Access For Repairs, Inspections and Viewings
24.1 You must permit us or any person acting on our behalf to enter the Property at reasonable times on at least 24 hours’ written notice, except in an Emergency. You must not unreasonably refuse, obstruct or delay such access or works permitted under this Agreement.
24.2 Access may be required to inspect the condition of the Property, ensure compliance with this Agreement and our legal obligations including under the Homes (Fitness for Human Habitation) Act 2018 and carry out periodic inspections, normally up to three times in any 12-month period.
24.3 Inspections may include viewing rooms, discussions, photographs and the preparation of a written inspection record, which will be provided to you for acknowledgement or signature as an accurate record of the condition observed at that time.
24.4 Access may also be required for statutory inspections, including gas and electrical safety, repairs, maintenance or other works required by law or this Agreement.
24.5 Access may be required to investigate or remedy any actual of this Agreement or to deal with nuisance or issues affecting the Property or neighbouring premises.
24.6 Access may also be granted to contractors, valuers, prospective purchasers or tenants and for end-of-tenancy inspections, inventory checks and check-out procedures.
24.7 You must promptly notify us of any defect, damage, leak, fault, disrepair or other issue affecting the Property, including gradual issues such as damp, mould or deterioration, with sufficient detail to enable an appropriate response.
Page update 8 September 2026
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