notice, except in an emergency) enter and carry out the work and you must pay the reasonable cost of such work. This includes, but not limited to, damage, staining, odour, infestation or deterioration reasonably attributable to a pet permitted under Clause 28 or any visitor or occupant.

21.5  You must arrange removal of all vermin, pests and insects, including, but not limited to, ants, bedbugs, bees, carpet beetles, cockroaches, dust mites, earwigs, fleas, flies, hornets, mice, moths, rats, silverfish, slugs, snails, wasps and woodlice, where infestation occurs during the Tenancy (woodworm excepted) unless caused by our failure to comply with repairing obligations.

21.6  You must pay us a fee of £50 or our reasonably incurred costs if higher supported by evidence where you request an Assignment, Novation or Variation of the Tenancy and we agree, including replacement of a Tenant, subject to reasonable approval.

21.7  Where you are liable to pay reasonable cost of works, services, cleaning, treatment, replacement or other costs, such costs must be reasonable, evidenced and, where arising from breach, recoverable under Clause 19. The following apply:

21.7.1 charges reflect costs actually or reasonably incurred;

21.7.2 contractor costs will be the invoiced amount where reasonable.

21.7.3 where carried out by us, a reasonable rate may be charged for time spent;

21.7.4 recoverable costs may include, cleaning, deodorisation, pest treatment, repairs, replacements, waste or other disposal, call-out fees, materials and reasonable administrative time, where reasonably attributable to the relevant damage or breach.

21.7.5 we will keep reasonable records, including invoices, receipts, reports, photographs and time records, available on request.

21.7.6 this applies to all costs arising from damage, deterioration, cleaning, odour or pest treatment caused by a pet permitted under Clause 28, subject to the same requirements of reasonableness, evidence and recoverability.

22.  Maintenance and Condition of the Property

22.1  You must keep the interior of the Property reasonably clean, tidy and in substantially the same condition and decorative order as at the start of the Tenancy, as recorded in the Inventory and Schedule of Condition, subject to Fair Wear and Tear and ensure all rooms and communal areas are kept reasonably clean and free from excess dirt, waste, staining or avoidable damage.

22.2  You must act in a Tenant Like Manner and carry out reasonable day-to-day upkeep, including replacing consumables such as light bulbs, fuses, batteries, bin liners and filters; cleaning shower heads, plugholes and waste outlets; maintaining reasonable cleanliness of appliances after use and removing waste and food debris promptly to prevent odours, pests or deterioration, in accordance with our reasonable instructions. See Tenant Like Manner definition.