• Your joint tenants and guarantors, including contact details

• Utility providers e.g. water, electric and gas, including meter readings

• Notifications supplied by your broad band supplier, cable and satellite TV providers

• Rent records of payments due and received

• Documents you have received e.g. EPC, EICR, Fire Risk Assessment and Landlord Gas Safety Record

• Details of your repairs or any other requests

• Records/details of complaints received from you

• Your inventory

• Details discussed and/or noted during a landlord/contractor visit/inspection

• Breaches of tenancy agreement including complaints about nuisance and third parties like the police, local inhabitants or Warwick District Council

• Correspondence with others relating to enforcement e.g. with debt collection agencies or solicitors

• Your feedback on the tenancy and other details, e.g. forwarding addresses, at the end of the tenancy

• As necessary, information which is publicly including through search engines, social media and other websites. This includes information about you, which you yourself make public.

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We collect the following information about you:

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• Prospective tenants and tenants signing an agreement: title and full name, email address, date of birth, home address (including address to send you the agreement), telephone and mobile number(s), current year group, share code, course of study and name of university or college where you are studying, course start date and expected end date and Right to Rent information/documents, e.g. copy of passport photo pages and student ID

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• ​Guarantor: title and full name, date of birth, marital status, telephone numbers, email address, current address (including any previous addresses and time at address), status of home occupation, mortgage details, relationship to Tenant, guarantor employment status, occupation, period of employment, employer name and address, gross annual salary, other annual gross income and total annual income, details of guarantor's employer and/or accountant (including email and phone numbers).

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