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27.3  You must take reasonable care when using electrical appliances and installations, must not misuse or overload sockets, extension leads or circuits and must use appliances in accordance with the manufacturer’s instructions. You must not leave appliances, including washing machines, tumble dryers, dishwashers and irons unattended or while the Property is unoccupied where this would create an unreasonable risk. If you become aware of any fault, overheating, burning smell, leakage or other danger, you must stop using the appliance and report it immediately.

27.4  You may change utility supplier or tariff where you are responsible for the relevant bil, but must not enter into any arrangement that leaves us or the Property liable beyond the end of the Tenancy.

27.5  If you become aware of any fault or potential hazard relating to gas, water or electricity supplies, you must take reasonable steps to prevent injury or further damage and report it immediately. Where safe to do so, you must isolate the relevant supply (including mains switch or stop tap). You must not attempt any repair.

27.6  You must compensate us for any reasonable, properly evidenced direct losses, costs arising from damage to or interference with utility installations, unauthorised alteration or misuse, failure to take reasonable care or failure to manage or notify utility accounts resulting in additional liability to us. All such compensation is subject to Clause 19.

27.7  You must provide details of any change of utility supplier during the Tenancy upon request.

27.8  We are not responsible for interruptions to utility services caused by suppliers or other third parties outside our reasonable control, subject to statutory obligations.

27.9  We will comply with our statutory obligations relating to electrical safety, gas safety and utility installations.

28.  Animals, Pets and Pet Permissions

28.1 You must not keep a pet at the Property without our prior written permission, except where otherwise provided by law.

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Page updated 8 September 2026

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